City Hall (749 Main Street), Austin Niehoff House (717 Main Street), and the Police and Court Building (992 W Via Appia Way) are open to the public on the following days:

Monday through Thursday
8 AM - 4 PM

Friday by appointment 

Appointments

In-person, phone, and video conference appointments are available Monday through Friday. To schedule an appointment with a department or member of City staff, please consult the department page or staff directory for contact information.

City Offices are closed on weekends. City Offices are closed for walk-in services on Fridays.

2023

Juneteenth — Monday, June 19

Independence Day — Tuesday, July 4

Labor Day — Monday, September4

Veterans Day — Friday, November 10

Thanksgiving Day — Thursday, November23

Day After Thanksgiving — Friday, November 24

Christmas Day — Monday, December25

Tuesday, December 26

If a holiday falls on a Saturday, City Offices may be closed on the previous Friday in observance of the holiday. If a holiday falls on a Sunday, City Offices may be closed on the following Monday in observance of the holiday.

The City Services Building (739 S 104th St) is open 7:00 a.m. to 3:30 p.m., Monday through Friday. Please ring doorbell. 

In-person, phone, and video conference appointments are available. To schedule an appointment with a department or member of City staff, please consult the department page or staff directory for contact information.

Visit the following websites for hours and closures:

Louisville Recreation & Senior Center

Louisville Public Library

Louisville Historical Museum

Coal Creek Golf Course

The following online services are available:

Utility Billing

• Online Utility Bill Payment (by credit card) and Account Inquiry
• Request for Automatic Payment from bank account (email)
• Questions Regarding Utility Billing (email)
• Request for Water Leak Credit (email)
• Request for Utility Senior Rebate (email)

Building & Planning

• Citizen Self Service includes the following services:
  • Submit permit application and plans
  • Applicant can monitor permit progress
  • Issue permit
  • Pay for permit
  • Request inspections
  • Issue inspection report
  • Applicant log in to see inspection results
  • Submit contractor license applications
  • Issue contractor license

  • Pay for planning and zoning applications

• Submit planning and zoning applications by email

Other Permits

• Apply for a Permit or License

Parks & Open Space

• Boat Permits
• Shelter Reservations
• Open Space & Park Usage Permits
• Film Permits
• Arborist Licensing and Tree Work Permit
• Memorial Trees & Benches
• Cemetery Monument & Plot Purchasing

Apply for a Job

• Apply for a Job with the City of Louisville

Ticket (Municipal Court)

• Pay a Ticket

Sales Tax & Business Account

• Manage Sales Tax and Business Account
• General sales tax questions (email)
• Forms/applications, Tax Guides, Ordinances, Tax Reference Material, and Sales/Use Tax Licensing Application