In 2020, the City suspended assessments of interest and penalties on overdue utility accounts and water disconnections due to non-payment. As of October 1, 2021, charges and disconnections will resume.

For information on financial assistance for paying overdue accounts, please contact the City at 303.335.4500.

For details on other assistance available to residents in need, visit LouisvilleCO.gov/CommunityResources.