Cancel a Membership

• Cancellation of the contract for monthly memberships must be requested by the 5th of the month.
• Monthly debits will continue until notification of stop request is received.
• Cancellation requests can be made by one of three ways:
  • Emailing Julie Seydel at julies@louisvilleco.gov
  • Or by printing and submitting a hard copy to the Guest Services staff at the recreation center or emailing to julies@louisvilleco.gov

To request a program cancellation via email, please direct the request to the program coordinator below and include participant name, class title, and date of class.

Cancel a Program 

Sports:  Jesse Degraw | jessed@louisvilleco.gov

Aquatics, Swim Lessons: Danny Weinstock | dweinstock@louisvilleco.gov

Seniors:  Katie Beasley | katieb@louisvilleco.gov

Youth/Teen:  Mandy Perera | mandyp@louisvilleco.gov

Fitness and General Adult: Lindsey Witty | lwitty@louisvilleco.gov

Program Cancellation Policies

All programs require refunds to be requested 7 days before classes start. There is a $5.00 service charge per class for cancellations with a 7 day notice, CANCELLATIONS AFTER THAT TIME WILL RESULT IN 100% CLASS FEE SURCHARGE.

Summer Adventure Camp, Preschool and Youth Sports have separate cancellation policies. Please refer to the current catalog to receive those cancellation policies. 

Senior activities that are cancelled for low enrollment will be given a full refund or credit.  No refunds or credits for cancellations made less than 3 working days before the start of an activity.  Special circumstances may be considered.  Exceptions:  if the event is a ticked activity, no refunds will be given unless the ticket can be resold.

Please check your receipt carefully for any errors you may see in processing. Please contact the center at 303-666-7400 as soon as possible so we can aid in making appropriate corrections.